gb8 Privacy Policy: How We Handle Your Information
gb8 is straightforward about what data we collect, why we collect it, and how it connects to your account wallet activity — including payment records from bKash and Bank Transfer. Access to this platform and the protections described here depend on your local law and eligible regions.
Account data clarity
bKash & Bank Transfer context
Your access rights
Region-dependent coverage
POLICY SCOPE DETAIL
What This Privacy Policy Covers on gb8
This policy applies every time you interact with gb8 — when you create an account, log in on mobile, initiate a bKash deposit, submit a Bank Transfer request, or browse the game lobby. We collect the information needed to operate your account: your registration details, the transaction records attached to your wallet, your device identifiers, and the session data generated during each visit. We do not sell your personal data to third parties for their own marketing use. Where we work with payment processors to complete a bKash deposit or Bank Transfer, those processors handle your payment credentials under their own published policies, and we pass only the data necessary to complete the transaction. We retain transaction records for the period required by the applicable rules in the regions where we operate. Cookies and similar tracking tools are used to keep your session active and to understand how the account interface performs on different mobile devices. You can adjust cookie preferences through your browser settings; note that some account functions may not operate correctly if session cookies are disabled. Any significant change to this policy will be communicated through your account notification area before it takes effect. Availability of these protections depends on your local law and eligible regions.
bKash deposit records
Bank Transfer transaction logs
Mobile session data
Account wallet history
Cookie preference controls
INSIDE VS OUTSIDE
Where This Policy Applies and Where It Does Not
Not every service or link connected to your gb8 account falls under this policy. Understanding the boundary helps you know which protections apply to which part of your activity. Four areas are outlined below — what sits inside our policy, and where a separate framework takes over.
Account Access & Login
Any data collected when you register, log in, update your password or verify your identity on gb8 is fully covered by this policy. We control that data flow and you can request a review of it at any time through the support route.
Payment Transactions
When you initiate a bKash or Bank Transfer transaction, the payment leg handled by the processor operates under that processor's own policy. We receive a confirmation record and store it in your account wallet history — that stored record falls under this policy.
Game Lobby & Site Content
Your browsing behaviour inside the gb8 lobby — which sections you visit, how long sessions last, which game categories you open — is covered here. We use that data only for account function and performance review, not for sale to advertisers.
Third-Party Services
Links or integrations that take you outside gb8 — including external payment portals or third-party support tools — are governed by those third parties alone. We are not responsible for their data practices once you leave our domain.
ACTIONS YOU CAN TAKE
Practical Steps to Exercise Your Privacy Rights
You have several concrete actions available under this policy. You can request a copy of the personal data we hold against your account — this includes your registration details, stored transaction records from bKash or Bank Transfer activity, and session log summaries where these are retained. If any detail in your account profile is incorrect, you can correct it directly through the account settings page; for details tied to identity verification that cannot be self-edited, contact our support team and we will update the record after confirming ownership. You can also ask us to stop using your data for any optional purpose — such as product communication — without affecting your core account function. If you want to close your account and request data deletion, submit that request through the published support route and we will confirm the steps involved. Eligibility for these rights depends on your local law and the region under which your account is registered. Response timelines are not fixed here; we aim to handle each request without unreasonable delay.
Review Your Records
Submit a data access request via our support route. We will provide a summary of the personal data and transaction records held against your account, including any bKash or Bank Transfer confirmation logs stored in your wallet history.
Correct Account Details
Edit standard profile fields through your account settings. For identity-linked details that require verification, raise a correction request through support and we will confirm the change after verifying account ownership.
Raise a Policy Question
If something in this policy is unclear — how a data type is used, how long it is stored, or why it was collected — send the question through our published support channel. We will give a direct answer based on your account type and region.
Request Account Deletion
To close your account and request removal of your personal data, contact support with your account identifier. We will confirm what can be deleted, what must be retained under applicable rules, and the expected process from that point.
CONTACT THIS POLICY
How to Reach Us About Privacy Matters
If you have a question about how your account data is stored, want to correct a record or need to submit a formal privacy request, the routes below are the ones visibly published on gb8. We do not publish response-time commitments here; contact us through the channel that matches your situation and we will respond based on the nature of your request.
Live Chat Support
Open the live chat icon from any page on gb8 while signed in. State that your query is a privacy matter so it is directed to the right team. Use this route for account-data questions tied to your wallet or transaction records.
Email Support
Send your privacy request or data correction query to the email address published in the Contact section of gb8. Include your account username and a clear description of the data involved — bKash record, Bank Transfer log, or profile detail.
Account Help Centre
The Help Centre accessible from your signed-in account area contains published articles on data access, cookie settings and account deletion steps. Start here to check whether your question already has a published answer before raising a direct request.
HOW WE MANAGE DATA
Data Handling, Cookies and Account Security at gb8
We apply practical controls to keep your information accurate and contained. Data collected during a bKash deposit or Bank Transfer is used to complete the transaction and stored as a wallet record — it is not shared beyond what the payment completion requires. Cookies in active use are session cookies that keep your login stable across mobile and desktop, and analytics cookies that help us see where the account interface breaks. You manage cookie preferences through your browser; the account will prompt you on first visit. For questions about a specific data type or retention period, use the support routes listed on this page.
Data Storage
Account data and payment transaction records are retained for the period required under the rules applicable to the regions we operate in. When that period ends, records are deleted or anonymised. You can ask what retention period applies to your account type.
Cookie Controls
We use session cookies to maintain your login and functional cookies to remember your lobby preferences. Analytics cookies are set separately. Adjust all of these through your browser settings at any time; disabling session cookies may affect account login stability.
Account Security
Access to your stored data — including bKash deposit confirmations and Bank Transfer records — is restricted to your authenticated session. We do not expose account transaction history through any unauthenticated route. Keep your login credentials private.
Policy Updates
When we update this privacy policy, the revised version is published on this page with a note in your account notification area before changes take effect. Check this page periodically. Continued use of your account after the effective date means you have read the updated version.
PRIVACY QUESTIONS ANSWERED
Frequently Asked Questions About This Privacy Policy
Real questions about how gb8 handles account data, what records we keep and how to act on your rights — answered directly.
What personal data does gb8 collect when I open an account?
We collect the details you enter during registration — name, contact information and any identity verification documents required for your region. Once your account is active, we also store session data, device identifiers and the transaction records generated by bKash or Bank Transfer activity tied to your wallet.
Does gb8 share my data with third parties?
We do not sell your data. We share the minimum necessary with payment processors — such as the bKash or Bank Transfer providers — to complete transactions. Those processors operate under their own published policies. Beyond payment processing, we do not pass your personal data to outside parties for marketing use.
How long does gb8 keep my transaction records?
Retention periods follow the rules applicable in the regions where we operate. We do not publish a single fixed number because it varies by record type and region. If you want to know the specific retention period for your bKash deposit logs or Bank Transfer records, contact support with your account details.
How do I request a copy of the data gb8 holds on my account?
Send a data access request through the email support address published on gb8, or raise it via live chat. Include your account username and specify which data you want — transaction history, registration records or session logs. We will confirm receipt and provide the data summary based on your account type and region.
Can I ask gb8 to delete my account and personal data?
Yes. Contact support with a deletion request and your account identifier. We will confirm what can be removed immediately, what must be kept for the period required under applicable rules, and walk you through the steps. Deletion eligibility depends on your local law and the region under which your account is registered.
How does gb8 use cookies and can I turn them off?
We use session cookies to keep your login active, functional cookies for lobby preferences, and analytics cookies to review interface performance. Manage all of these through your browser settings. Turning off session cookies may break account login. Analytics cookies can be disabled without affecting core account function.